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The Manolya concept

Since Manolya was founded in 1982, the independent trading company has been marketing high quality entertainment and houshold electronics. With a well thought out concept the proprietress Dilek-Hatice Sari guaranteed the desired success of her company: Customers at Manolya are not only to be contented but delighted by professional competence, friendly customer service, high quality brand name products and attractive prices. "We attribute the fact that we are one of the most successful trading businesses in Berlin to the confidence that our customers have in us," says the proprietress Dilek-Hatice Sari. "We pay back our customers' confidence in us with quality, friendly customer service, and competent technical advice because we want to do more than satisfy our customers. We want to delight them."







Manolya - The business grows with its success
Manolya's concept of quality and professional expertise found so many friends and partners in Germany and all of Europe that we have had constant growth over 22 years. Comparing 1982 to 2004:

  • The repair and delivery service was expanded.
  • Three new branches have joined the origional branch.
  • The number of regular customers has risen from barely 500 to over 180,000.
  • The range and amount of goods has increased a thousand fold.
  • The "two-man business" from 1982 now has 40 employees and 4 trainees.
  • As a member of R.I.C. (Rüfach-Interfunk-Cooperation), one of Europe's largest specialist dealer cooperatives, we are able to purchase our goods under the best of conditions from the producers and offer our customers high quality brand name products at competetitive prices.
  • Over 50 suppliers such as Sony, Panasonic, Philips, Thomson, Bosch, Siemens, AEG, Meile, and many others have been delivering their products to Manolya for 22 years. This guarantees the highest quality standards for our customers.
  • Manolya now also markets its products on the internet.
  • Manolya has been growing constantly and now belongs to the largest, and above all most successful, specialized retailers in Berlin.





Manolya - Looking to the future
Already present for many, and the certain future for all - the internet:

 A few clicks not only take you to the best offer for a product, but also to all other information that you need to make an informed decision about a purchase. In addition to our 4 branches in Berlin, Manolya has also been offering a price competetive source for the leading brands of high quality entertainment technology and houshold electronics as well as extensive product and background information on the web since 1998. For its online shop, Manolya has concentrated on the following main areas:
  1. Safe and simple ordering functions.
  2. Access to extensive product and background information.
  3. Offers of high quality brand name products at extremely low prices.
  4. Speedy processing and delivering of orders.
  5. Friendly and specialized customer service.

Manolya works with a modern electronic data processing system as well as merchandise information systems that enable and guarantee simple and above all safe ordering and processing of orders. Robert Bosch once said: "I would rather lose money than the trust of my customers"







Manolya - from store to megacompany
Manolya consists of 4 branches with a total area of 900 square meters. This is a respectable size, however it is not large enough to display the huge assortment of products that we have to offer. Many "bargains" are not seen by our customers even though we offer them. Besides, items on display allow customers to try out the products with their own eyes and ears, which facilitates the decision making process. In order to physically bring our assortment closer to the customer, the business must grow. For these reasons we have decided to expand. We are planning a specialty retail center with a total area of 3000 square meters. In contrast to various wholesalers, Manolya will be able to continue offering its customers all of the advantages of a specialist retailer. These include:
  • repair and delivery service
  • individual and competent specialized advising
  • specialized and friendly customer service
  • free audial and visual testing
"With the opening of the specialty retail center Manolya will finally be able to realise its enormous potential and offer our customers even more possibilities," says the proprietress Dilek-Hatice-Sari." Brand name products at low prices, individual specialized customer advising, and a huge flow of information on an big area: Our mission is to delight our customers, and we will be even more successful at that goal with the specialty retail center."



Who are we?

Manolya is an independent trading business
Manolya e.Kfr,
Prinzenallee 89-90 , 13357 Berlin
Founded: August 1982

Telephone : 030-39744444
Fax : 030-39744474
E-mail : info@manolya.de
Proprietress : Mrs. Dilek-Hatice Sari
Registration Department : Amtsgericht Charlottenburg Berlin
Registration Number : HR A 30107
Tax Number : 23/504/71157
Sales Tax Identification Number : DE 136301200


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